Q: What are the types of delivery services that you provide?
We are using Poslaju as our primary delivery service.
Q : How Many Days For An Item To Reach Me?
Normally takes 1-2 and 2-4 working days for West and East Malaysia respectively.
Q : Can I Check My Shipment After My Order?
Yes, after we ship out your order,you will Receive a Notification on E-mail you can track your shipment with a tracking number and a tracking website from our shipping company.
Q: Can my parcel be delivered to an office address?
Yes, your parcel can be delivered to an office address. Please enter the address along with your full name upon checkout.
Q : Is Shipping Within Malaysia, Including Sabah And Sarawak?
Q : How much does the shipping costs?
Shipping of the products is charged as a flat rate of RM7 for Peninsular Malaysia and RM12 for Sabah and Sarawak Customers.
Q : How Will You Notify Me If There Is A Problem With My Order?
All order communication is done via email, so it’s important that your email address is accurate and current.
Q : How About If Your Delivery Man Deliver On The Time When Are Out?
Our delivery man will put a Tag on your Gate, when you come back you can call to our delivery man, they will come again on your time.
Q : I haven’t received my item. Who should I contact?
All orders are processed Monday through Friday but are not processed or shipped on weekends or holidays. Don’t forget to allow 1-2 business days for order processing, too! If you still think your order is missing in action, send us an email or contact us with our Enquiry Form
Q : What I Should Do If I Receive My Item On Broken or Incorrect?
Please check when you receive the item, if found that is broken or incorrect, Please take a photo E-mail to : firstname.lastname@example.org, We will guide you.